Questions & Answers
Shopping Information
What is West Coast Cures Store?
West Coast Cures Store is a trusted online retailer offering premium cannabis products, including live resin, vape cartridges, pre-rolls, and concentrates. We are committed to providing top-tier quality and lab-tested products for cannabis enthusiasts.
Are all products lab-tested and authentic?
Yes, all our products are authentic, lab-tested, and sourced from reputable suppliers. We ensure that every item meets industry safety and quality standards for purity and potency.
Do you ship to all states in the U.S.?
We only ship to locations where cannabis products are legally permitted. Please check your local laws before placing an order.
How long does shipping take?
Shipping times depend on your location. Most orders are processed within 24-48 hours and typically arrive within 3-7 business days. You will receive a tracking number once your order is shipped.
Do you offer discreet packaging?
Yes! We use secure and discreet packaging to ensure your privacy and protect your order during transit.
What payment methods do you accept?
We accept various payment methods, including cryptocurrency, Zelle, Cash App, and other secure payment options. Details will be provided at checkout.
More Information
Can I return or exchange a product?
Due to the nature of our products, we do not accept returns. However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery, and we will work to resolve the issue.
How do I know which product is right for me?
Our product descriptions provide detailed strain information, potency levels, and effects. If you need assistance, our customer support team is available to help you choose the best product for your needs.
Is there a minimum order requirement?
Yes, we may have a minimum order amount depending on your location and the products selected. Please check the details on our website during checkout.
How can I contact customer support?
You can reach us via email, live chat, or the contact form on our website. We strive to respond to all inquiries within 24 hours.
Are your products real and lab-tested?
Yes! We source only genuine, lab-tested products to ensure purity, potency, and safety. Each product meets strict quality standards.
Can I buy your products if I live in a non-legal state?
We only ship to locations where cannabis products are legally permitted. Please check your local laws before placing an order.
Orders and Returns
How do I place an order?
To place an order:
- Browse our shop and select your preferred products.
- Add them to your cart and proceed to checkout.
- Follow the payment instructions and complete your purchase.
- You will receive a confirmation email and a tracking number once your order is processed.
Do you offer international shipping?
Currently, we only ship within the U.S. to states where cannabis is legal.
Can I track my order?
Yes! Once your order ships, you will receive a tracking number via email to monitor your package’s status.
Do you offer same-day delivery?
At this time, we do not offer same-day delivery, but we are working to improve our shipping options.
What payment methods do you accept?
We accept a variety of secure payment methods, including:
- Cryptocurrency (Bitcoin, Ethereum, etc.)
- Zelle
- Cash App
- Other private and secure payment methods (listed at checkout)
Do you accept credit or debit cards?
At the moment, we do not accept traditional credit/debit cards due to banking restrictions on cannabis transactions.
What happens if my package is lost or stolen?
We are not responsible for lost or stolen packages once they have been marked as delivered. However, if you experience any issues, contact us, and we will do our best to assist.